Hook Hunter Store

Terms and Conditions

Welcome to HookHunter. By accessing our website and making a purchase, you agree to abide by the following terms and conditions.

1. Orders and Payments
When you place an order on our website, you agree to pay the applicable fees based on the price of the products. All orders must be confirmed by us, and you will receive an email confirmation.

2. Return and Exchange Policy
If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the product. Please refer to our detailed return and exchange policy for more information.

3. User Behavior
You agree not to use this website for any unlawful activities, including but not limited to posting inappropriate content, harassment, bullying, spam, etc. If you violate these rules, we reserve the right to suspend or disable your account.

4. Intellectual Property
All content on the website, including images, text, trademarks, etc., are the property of [Store Name] and cannot be copied or used for commercial purposes without permission.

5. Website Availability
We strive to ensure the website runs smoothly, but we cannot guarantee its availability at all times. The website may be temporarily unavailable for maintenance or technical issues.

6. Modification of Terms
We reserve the right to update or modify these terms at any time, and any changes will be posted on this page. Please review this page periodically to stay informed of the latest terms.

7. Dispute Resolution
In case of a dispute, we will make efforts to resolve it through amicable negotiation. If negotiation fails, the dispute will be resolved through legal procedures.

Return and Refund Policy

We hope you are satisfied with your purchase. If for any reason you are not completely satisfied, we accept returns and exchanges under the following conditions:

Return Conditions:

Return Timeframe: All items must be returned within 30 days of receiving the product.
Condition of Items: The item must be unworn, unwashed, and in its original packaging (including tags and any protective bags attached to the tags). Used or damaged items are not accepted.
Reason for Return: You can return items if there are quality issues, damages, or if the item does not match the description. We also accept returns for personal reasons (such as dislike of the style or incorrect size).

Return Process:

Please contact our customer service team via email at hunterkessler11@outlook.com or by phone at (307) 500-3771 to inform us of the reason for the return.
Our customer service team will provide you with the return instructions and return address.
Once you receive the return instructions, please send the item back according to the provided guidelines.

Refund Process:

Once the returned item is received and inspected, we will process the refund within 7 business days.
Refunds will be issued via the original payment method (if you paid by credit card, the refund will be issued to your card).
Please note that the return shipping cost is the responsibility of the customer, unless the item is defective or we shipped the wrong product.

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